Facebook account disabled? What the 180 days mean, how to appeal, and how to avoid it next time
"My account got disabled, what now?" is the question we hear most. Before you register a new one, figure out which situation you are actually in. The fix is different for each.
Locked, suspended or disabled?
Locked (confirm it's you). Facebook asks for a code sent to your email or phone, or asks you to identify friends in photos. This is not a ban. The system just didn't like the login. Pass the check and you are back in.
Suspended, waiting for ID or video selfie. You are asked to upload an ID document or record a short video turning your head. A human reviews it. Whether you pass depends on what you submit and on the account itself.
Disabled. The message says your account has been disabled and usually mentions that you have 180 days to disagree with the decision. This is the real ban.
What the 180 days mean
Facebook keeps a disabled account for 180 days so you can request a review. If nothing happens in that window, the account is permanently disabled, along with your admin access to any Pages and ad accounts attached to it.
If the account holds an important Page or Business Manager, submit a review inside the window even if you think the odds are low.
How to appeal
There isn't much to fill in, so get the basics right:
- Submit from the device and network you normally use, not from a new IP
- Use real details that match the name on the account
- For the video selfie, turn your head slowly, in good light, no hat or mask
- Submit once and wait. Re-submitting doesn't speed anything up
Reviews take anywhere from a few hours to several weeks. To be honest, purchased accounts disabled for "account integrity" or community standards rarely come back. At that point your time is better spent on not getting the next one banned.
Can I just make a new account?
You can, but it will probably get linked. Facebook looks at your device, browser fingerprint, IP, phone number and email. A new account created on the same computer and network a day later often lasts only a few days.
If you switch accounts, at least use a clean browser profile, a different IP, and a phone number and email that were never tied to the banned account.
Why accounts get disabled
From the cases we have seen, the usual causes are:
- Jumping between locations. A US account logging in from Asia today and Europe tomorrow, often on a datacenter VPN
- Big changes on day one. New password, new email, new name, dozens of friend requests and an ad campaign, all in the first hour
- Many accounts in one browser. One gets flagged and the rest follow
- Risky ad categories. Weight loss, health claims, finance and replicas are reviewed hard
How to keep an account alive
- Use one device and one browser profile per account, with an IP in the same country as the account. Why the IP matters so much: What a residential proxy is and why multi-account users need one
- Browse normally for the first few days before editing the profile or running ads
- If the account comes with 2FA, start using it. See how to turn a 2FA key into a login code
- Give important Pages and BMs at least two admins
The full first-login routine is here: First login on a purchased Facebook account.
One more thing: our accounts are covered on first login. Bans caused by the buyer's IP or login environment are not covered, so a few minutes of preparation before logging in is the cheapest insurance you can get.